Warranty Policy

All new products sold by PRO-VISION comes with manufacturer's warranty. The warranty covers all manufacturing faults, excluding any misuses of the product. Please consult the product packaging and documentation regarding warranty periods.

CONDITIONS OF WARRANTY:

• Installation must be performed by a qualified and licensed electrician, with the exception of DIY (do-it-yourself) products.
• Warranty will only be provided where proof of qualified electrical installation is provided. Eg. Electrical Safety Certificate.
• Warranty will be voided if the product is installed by other than a licensed electrician (with the exception of DIY products).
• Any repair work or modification of the product without the approval of PRO-VISION or the manufacturer will void the manufacturer's warranty.
• The manufacturer’s warranty does not cover incorrect installation, normal wear or aging, damage through incorrect use or power surges.